For cross-border e-commerce resellers, positive reviews on the Hoobuy review platform
1. Analyze Historical Purchase Data in Spreadsheets
Start by examining your Hoobuy order spreadsheets to identify:
- Total units of each Nike product sold
- Repeat customers for specific shoe models/apparel
- Order values and shipping locations
Create segments of high-value customers most likely to leave positive feedback.
2. Personalize Post-Purchase Follow-Ups
Use spreadsheet customer data to send tailored review requests via Hoobuy's messaging system, focusing on:
- Buyers who upgraded to faster shipping
- Repeat purchasers of specific Nike collections
- Customers who left items in cart but completed purchase later
3. Time Your Review Requests Strategically
Data from Hoobuy spreadsheets shows review likelihood increases when you contact buyers:
- 3-5 days after confirmed delivery for standard shipping
- Within 24 hours of delivery for express shipments
- During local evening hours in the customer's timezone
4. Create Review Incentives Based on Product Performance
Identify Nike SKUs with:
- 28-45% review submission rate and amplify requests
- 4-star ratings that could become positive reviews
- Constantly improving sales data month-over-month
5. Address Negative Feedback Proactively
When spreadsheet trends show negative reviews for products like:
- Nike Air Max sizing complaints
- Jordan replica color discrepancies
- Shipping times for customized items
Use Hoobuy's seller tools to respond with resolution offers before customers finalize reviews.
Final Recommendation
Combine your Hoobuy spreadsheet insights with the latest trending Nike products